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Microsoft has recommended configuring trusted zones for security solutions, which if not done correctly can give rise to issues such as system getting hanged, slow or non-responsive. These configurations involve excluding certain directories, and file names from file-level scanners.

Note: After you have installed Seqrite AntiVirus on a system running MS Exchange, as a first step you must follow the guidelines and instructions listed below to exclude files and folders recommended by Microsoft.

Steps to follow:

  • Open Seqrite Antivirus for Server.
  • On the Seqrite AntiVirus for Server Dashboard, click Files & Folders.
  • On the Files & Folders screen, click Exclude Files & Folders. (Note: Here you can see the list of excluded files and folders that have been added)
  • To add a new file or folder, click Add. The New Exclude Item screen appears.
  • In the Item text box, provide the path to the file or folder. You can also click the file or folder icon to select the path. (Note: Ensure that you provide the path to the correct file or folder)
  • Under Exclude from, select Known Virus Detection.
  • Click OK.
  • Click Save Changes to save your settings.

The following list/locations is recommended by Microsoft for Microsoft Exchange server:

Microsoft Exchange Server:

%ProgramFiles%\Microsoft\Exchange Server\Mailbox\*.*

%ProgramFiles%\Microsoft\Exchange Server\GroupMetrics\

%ProgramFiles%\Microsoft\Exchange Server\Logging\*.*

%ProgramFiles%\Microsoft\Exchange Server\ExchangeOAB\

%ProgramFiles%\Microsoft\Exchange Server\Working\OleConvertor\

%ProgramFiles%\Microsoft\Exchange Server\TransportRoles\*.*

%ProgramFiles%\Microsoft\Exchange Server\ClientAccess\*.*

%ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\grammars\

%ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\Prompts\

%ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\voicemail\

%ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\badvoicemail\

%ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\temp\

















IIS server:



  • %SYSTEMROOT% specifies the location of the Windows folder i.e C:\WINDOWS e.g. %SYSTEMROOT%\System32 = C:\WINDOWS\System32
  • %ProgramFiles% specifies the location of the Program Files folder i.e C:\Program Files.
  • %SYSTEMDRIVE%\ specifies the location of Systems root drive i.e. C:\
  • *.* specifies include Sub Folder.
  • Exclude all files having extensions '.edb,.stm,.chk,.log,.dat,.stf' from '%ProgramFiles%\Exchsrvr\MDBDATA\' location.

For more details, please go through below mentioned links to see complete list of exclusions provided by Microsoft for MS Exchange.

  • For Microsoft Exchange 2013, click here to see the complete list of exclusions.
  • For Microsoft Exchange 2010, click here to see the complete list of exclusions.
  • For Microsoft Exchange 2007, click here to see the complete list of exclusions.
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