/antivirus-for-server-faq/

Product FAQ

Browse through these FAQs to find answers to commonly raised questions

  

Endpoint Security

  

Mobile Device Management

  

Antivirus For Server

Microsoft has recommended configuring trusted zones for security solutions, which if not done correctly can give rise to issues such as system getting hanged, slow or non-responsive. These configurations involve excluding certain directories, and file names from file-level scanners.

Note: After you have installed Seqrite AntiVirus on a system running MS Exchange, as a first step you must follow the guidelines and instructions listed below to exclude files and folders recommended by Microsoft.

Steps to follow:

  • Open Seqrite Antivirus for Server.
  • On the Seqrite AntiVirus for Server Dashboard, click Files & Folders.
  • On the Files & Folders screen, click Exclude Files & Folders. (Note: Here you can see the list of excluded files and folders that have been added)
  • To add a new file or folder, click Add. The New Exclude Item screen appears.
  • In the Item text box, provide the path to the file or folder. You can also click the file or folder icon to select the path. (Note: Ensure that you provide the path to the correct file or folder)
  • Under Exclude from, select Known Virus Detection.
  • Click OK.
  • Click Save Changes to save your settings.

The following list/locations is recommended by Microsoft for Microsoft Exchange server:

Microsoft Exchange Server:

%ProgramFiles%\Microsoft\Exchange Server\Mailbox\*.*

%ProgramFiles%\Microsoft\Exchange Server\GroupMetrics\

%ProgramFiles%\Microsoft\Exchange Server\Logging\*.*

%ProgramFiles%\Microsoft\Exchange Server\ExchangeOAB\

%ProgramFiles%\Microsoft\Exchange Server\Working\OleConvertor\

%ProgramFiles%\Microsoft\Exchange Server\TransportRoles\*.*

%ProgramFiles%\Microsoft\Exchange Server\ClientAccess\*.*

%ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\grammars\

%ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\Prompts\

%ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\voicemail\

%ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\badvoicemail\

%ProgramFiles%\Microsoft\Exchange Server\UnifiedMessaging\temp\

%ProgramFiles%\DAGFileShareWitnesses\

%ProgramFiles%\Exchsrvr\MDBDATA\*.edb

%ProgramFiles%\Exchsrvr\MDBDATA\*.stm

%ProgramFiles%\Exchsrvr\MDBDATA\*.chk

%ProgramFiles%\Exchsrvr\MDBDATA\*.log

%ProgramFiles%\Exchsrvr\MDBDATA\*.dat

%ProgramFiles%\Exchsrvr\MDBDATA\*.stf

%ProgramFiles%\Exchsrvr\Mtadata\*.*

%ProgramFiles%\Exchsrvr\%COMPUTERNAME%.log

%ProgramFiles%\Exchsrvr\Mailroot\

%ProgramFiles%\Exchsrvr\Srsdata\*.*

%SystemRoot%\Temp\ExchangeSetup\*.*

%SystemDrive%\inetpub\temp\*.*

%SystemDrive%\inetpub\logs\*.*

Cluster:

%systemroot%\Cluster\*.*

IIS server:

%systemroot%\system32\inetsrv\*.*

Note:

  • %SYSTEMROOT% specifies the location of the Windows folder i.e C:\WINDOWS e.g. %SYSTEMROOT%\System32 = C:\WINDOWS\System32
  • %ProgramFiles% specifies the location of the Program Files folder i.e C:\Program Files.
  • %SYSTEMDRIVE%\ specifies the location of Systems root drive i.e. C:\
  • *.* specifies include Sub Folder.
  • Exclude all files having extensions '.edb,.stm,.chk,.log,.dat,.stf' from '%ProgramFiles%\Exchsrvr\MDBDATA\' location.

For more details, please go through below mentioned links to see complete list of exclusions provided by Microsoft for MS Exchange.

  • For Microsoft Exchange 2013, click here to see the complete list of exclusions.
  • For Microsoft Exchange 2010, click here to see the complete list of exclusions.
  • For Microsoft Exchange 2007, click here to see the complete list of exclusions.